BUREAUCRATIC RED TAPE AND FORMALIZATION: UNTANGLING CONCEPTUAL KNOTS
BOZEMAN, BARRY;SCOTT, PATRICK
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/1996, pág. 1
1. Introduction. 2. Concepts of Red Tape in Theory and Research. 3. Research and Theory on Bureaucratic Formalization: Is This Red Tape by Another Name?. 4. Conceptual Issues in Red Tape Research and Theory. 5. Topics for Future Research.
LEWIS, GREGORY B.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/1999, pág. 44
1. Families, overtime, and careers. 2. Data and Method. 3. Basic overtime patterns. 4. Determinants of overtime. 5. Impacts of overtime on career success. 6. Conclusion. 7. Notes. 8. References.
BUSINESS IMPROVEMENT DISTRICTS AND THE MANAGEMENT OF INNOVATION
MITCHELL, JERRY
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/2001, pág. 201
1. The BID innovation. a) Service delivery. b)Characteristics of BIDs. 2. The management of innovation. a)The entrepreneurial approach. b) The public servantapproach. c) The supervisor approach. d) Research questions.3. Method. a) Popluation identification. b) Surveyimplementation. 4. Research findings. a) Individualattributes and management....
1. The BID innovation. a) Service delivery. b)Characteristics of BIDs. 2. The management of innovation. a)The entrepreneurial approach. b) The public servantapproach. c) The supervisor approach. d) Research questions.3. Method. a) Popluation identification. b) Surveyimplementation. 4. Research findings. a) Individualattributes and management. b) Organizational characteristicsand management. 5. Conclusion.
BUSINESS IMPROVEMENT DISTRICTS AND THE MANAGEMENT OF INNOVATION
MITCHELL, JERRY
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/2001, pág. 201
1. The BID innovation. a) Service delivery. b)Characteristics of BIDs. 2. The management of innovation. a)The entrepreneurial approach. b) The public servantapproach. c) The supervisor approach. d) Research questions.3. Method a) Population identification. b) Surveyimplementation. 4. Research findings. a) Individualattributes and management....
1. The BID innovation. a) Service delivery. b)Characteristics of BIDs. 2. The management of innovation. a)The entrepreneurial approach. b) The public servantapproach. c) The supervisor approach. d) Research questions.3. Method a) Population identification. b) Surveyimplementation. 4. Research findings. a) Individualattributes and management. b) Organizational characteristicsadn management. 5. Conclusion.
CAPACITY, MANAGEMENT, AND PERFORMANCE: EXPLORING THE LINKS
HOU, YILIN AND MOYNIHAN, DONALD AND INGRAHAM, PATRICIA
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/2003, pág. 295 a 311
SUMMARY: 1. A CRITIERIA-BASED ASSESSMENT OF MANAGEMENT 2. DEFINING THE MIDDLE OF THE PERFORMANCE EQUATION-SYSTEMS AND CAPACITY 3. CREATING THE PERFORMANCE LINK 4. RDFS 5. CONCLUSION
CHANGE FROM BELOW. INTEGRATING BOTTOM-UP ENTREPRENEURSHIP INTO A PROGRAM DEVELOPMENT FRAMEWORK
SARBAUGH-THOMPSON, MARJORIE
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/1998, pág. 3
1. Viewing program development through the lens of implementation. 2. A bottom-up entrepreneurship path to program development. 3. A program development framework. 4. Case selection. 5. The cases. 6. MA. 7. Connect. 8. CSA. 9. Viewing the cases as bottom-up entrepreneurship. a) The need to gain acceptance. b) The program action. c) The role...
1. Viewing program development through the lens of implementation. 2. A bottom-up entrepreneurship path to program development. 3. A program development framework. 4. Case selection. 5. The cases. 6. MA. 7. Connect. 8. CSA. 9. Viewing the cases as bottom-up entrepreneurship. a) The need to gain acceptance. b) The program action. c) The role of experience. d) Changing Expectations. e) Gaining upper ...
CHANGING THE PARADIGM. TRUST AND ITS ROLE PUBLIC SECTOR ORGANIZATIONS
NYHAN, RONALD C.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/2000, pág. 87
1. Trust defined. 2. Conceptual model of trust. 3.The structural equation model. 4. Conclusion.
CHOOSING THE ROWERS. ARE PRIVATE MANAGERS OF PUBLIC HOUSING MORE SUCCESSFUL THAN PUBLIC MANAGERS?
BECKER, FRED W.;DLUHY, MILAN J.;TOPINKA, JOHN P.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/2001, pág. 181
1. Background and framework for analysis. a)Efficiency measures. b) Effectiveness measures. c) Equitymeasures. d) Social distress measures. 2 Efficiency. 3.Effectiveness. a) Exterior evaluation. b) Interiorevaluation. c) Other effectiveness concerns. 4. Socialservices. 5. Summary and conclusion.
CITIZEN DEMAND FOR INTERACTIVE E-GOVERNMENT. THE CASE OF GEORGIA CONSUMER SERVICES
STREIB, GREGORY; NAVARRO, IGNACIO
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/2006, pág. 288 a 300
1. WHAT IS E-GOVERNMENT DOING FOR CITIZENS?. 2. IS THERE A DEMAND FOR E-GOVERNMENT SERVICES?. 3. THE GEORGIA OFFICE OF CONSUMER AFFAIRS. 4. METHOD. 5. HYPOTHESES AND EXPECTATIONS. 6. FINDINGS. 7. THE EFFECTIVENESS MODEL. 8. THE PREFERENCES MODEL. 9. LINKING VIEWS OF EFFECTIVENESS AND PREFERENCES. 10. DISCUSSION. 11. BEYOND THE DIGITAL DIVIDE....
1. WHAT IS E-GOVERNMENT DOING FOR CITIZENS?. 2. IS THERE A DEMAND FOR E-GOVERNMENT SERVICES?. 3. THE GEORGIA OFFICE OF CONSUMER AFFAIRS. 4. METHOD. 5. HYPOTHESES AND EXPECTATIONS. 6. FINDINGS. 7. THE EFFECTIVENESS MODEL. 8. THE PREFERENCES MODEL. 9. LINKING VIEWS OF EFFECTIVENESS AND PREFERENCES. 10. DISCUSSION. 11. BEYOND THE DIGITAL DIVIDE. 12. OTHER EXPLANATIONS. 13. NOTE. 14. REFERENCES.
CITIZEN PARTICIPATION AND CITIZEN EVALUATION IN DISASTER RECOVERY
GRISEZ KWEIT, MARI; KWEIT, ROBERT W.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 4/2004, pág. 354
I. CITIZEN PARTICIPATION AND BUREAUCRATIC NORMS. II. THE IMPORTANCE OF PARTICIPATION. III. CITIZEN PARTICIPATION IN GRAND FORKS. IV. CITIZEN PARTICIPATION IN EAST GRAND FORKS. V. AN EMPIRICAL TEST OF THE IMPORTANCE OF PARTICIPATION. VI. DISCUSSION. VII. CONCLUSION.
VIGODA, ERAN;GOLEMBIEWSKI, ROBERT T.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/2001, pág. 273
1. Citizenship and New Public Management: acritique. 2. Dimensionality of citizenship behavior. 3. Amultidimensional model of citizenship behavior and PublicAdministration. 4. The spirit of new managerialism: addedvalue by new citizenship behavior. 5. A challenge forgovernance. 6. Summary and conclusions.
COMMON LAW, EQUITY, AND AMERICAN PUBLIC ADMINISTRATION
GREEN, RICHARD T.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/2002, pág. 263 a 294
I. ADVOCATES OF THE COMMON LAW. II. ASSESSING THE CLAIMS FOR THE COMMON LAW. III. AN EVOLUTIONARY MODEL OF ADMINISTRATIVE COMMON LAW. IV. CONCLUSION.
COMPARING PUBLIC AND PRIVATE ORGANIZATIONS. AN EXPLORATORY ANALYSIS OF THREE FRAMEWORKS
SCOTT, PATRICK G.;FALCONE, SANTA
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/1998, pág. 126
1. The generic approach to the public/private question. 2. The core approach toward understanding public/private distinctions. 3. The dimensional or "publicness" approach. 4. Testing alternative frameworks. 5. Data and procedures. 6. Hypotheses and measures. 7. Measures of sector. 8. Measures of political authority. 9. Personnel...
1. The generic approach to the public/private question. 2. The core approach toward understanding public/private distinctions. 3. The dimensional or "publicness" approach. 4. Testing alternative frameworks. 5. Data and procedures. 6. Hypotheses and measures. 7. Measures of sector. 8. Measures of political authority. 9. Personnel functions and resource acquisition. 10. External outputs. 11. Control measures. 12. Findings. 13. Discussion.
BREWER, GENE A.;MARANTO, ROBERT A.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/2000, pág. 69
1. Downs's typology of bureaucratic roles. 2. Dataand method. 3. Findings and discussion. 4. Conclusion.
CONTIGENT COORDINATION: PRACTICAL AND THEORETICAL PUZZLES FOR HOMELAND SECURITY
F. KETTL, DONALD
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/2003, pág. 253 a 275
SUMMARY: 1. THE SEPTEMBER 11, 2001 TERRORIST ATTACKS 2. COORDINATION FOR HOMELAND SECURITY 3. THE HOMELAND SECURITY PROBLEM 4. MATCHING PLACE AND FUNCTION 5. DEFINING A FLOOR 6. BALANCING THE NEW WITH THE OLD 7. MEETING CITIZENS´ EXPECTATIONS IN A FRAGMENTED SYSTEM 8. CONCLUSION: WORKING THEORIES, MISSING LINKS 9. CONTINGENT COORDINATION...
SUMMARY: 1. THE SEPTEMBER 11, 2001 TERRORIST ATTACKS 2. COORDINATION FOR HOMELAND SECURITY 3. THE HOMELAND SECURITY PROBLEM 4. MATCHING PLACE AND FUNCTION 5. DEFINING A FLOOR 6. BALANCING THE NEW WITH THE OLD 7. MEETING CITIZENS´ EXPECTATIONS IN A FRAGMENTED SYSTEM 8. CONCLUSION: WORKING THEORIES, MISSING LINKS 9. CONTINGENT COORDINATION FOR HOMELAND SECURITY
DEMOCRACY IN AREA-BASED POLICY NETWORKS: THE CASE OF GHENT
DE RYNCK, FILIP; VOETS, JORIS
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/2006, pág. 58 a 78
1. (RE)FRAMING THE ANALYSIS OF DEMOCRATIC QUALITIES. 2. THE ROM-PROJECT IN THE CANAL AREA OF GHENT. 3. INPUT FOR THE DEMOCRATIC DEBATE. 4. ANALYSIS: NEW NETWORKS, NEW REPRESENTATIVENESS. 5. CONCLUSION.
DEVELOPMENTS IN LOCAL GOVERNMENT FINANCE: THEORY AND POLICY
POLA, GIANCARLO;FRANCE, GEORGE;LEVAGGI, ROSELLA
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/2002, pág. 250
PELED, ALON
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 4/2001, pág. 414
1. Literature review and research questions. 2.Method. 3. Mounding: how do electronic mounds evolve?. 4.Black-boxing: what do electronic mounds know?. 5.Navigating: how do electronic mounds speak?. 6. How doelectronic mounds generate red tape?. 7. Conclusion:learning to coexist with the electronic mound.
EMPLOYMENT DISCRIMINATION IN STATE AND LOCAL GOVERNMENT: THE LESBIAN AND GAY MALE EXPERIENCE
RICCUCCI, NORMA M.;GOSSETT, CHARLES W.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/1996, pág. 175
1. Introduction. 2. Current Status of Federal Employment Protection for Gay Males and Lesbians. 3. States and Localities with Civil Rights Measures: Are they Being Enforced?. 4. Compensation and benefits. a) Civil Action. b) Political Action. c) Collective Bargaining Action. 5. Conclusion.
END-USER SATISFATION AND DESIGN FEATURES OF PUBLIC AGENCIES
F. CALLAHAN, RICHARD; GILBERT, G. RONALD
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/2005, pág. 57 a 73
1. RECENT FRAMEWORKS OF ADMINISTRATIVE REFORM. 2. CONNECTING THE PUBLIC. 3. RESEARCH HYPOTHESES. 4. STUDY SAMPLE. 5. ASSESSMENT INSTRUMENTS. 6. SATISFACTION RATING INSTRUMENT. 7. TESTING USE IN PUBLIC SECTOR AGENCIES. 8. INTEGRATION OF DATA FROM THE TWO RESEARCH INSTRUMENTS. 9. SATISFACTION RATINGS COMPARED WITH AGENCY DESIGN FEATURES. 10....
1. RECENT FRAMEWORKS OF ADMINISTRATIVE REFORM. 2. CONNECTING THE PUBLIC. 3. RESEARCH HYPOTHESES. 4. STUDY SAMPLE. 5. ASSESSMENT INSTRUMENTS. 6. SATISFACTION RATING INSTRUMENT. 7. TESTING USE IN PUBLIC SECTOR AGENCIES. 8. INTEGRATION OF DATA FROM THE TWO RESEARCH INSTRUMENTS. 9. SATISFACTION RATINGS COMPARED WITH AGENCY DESIGN FEATURES. 10. STUDY FINDINGS. 11. DISCUSSION.
ENSURING ACCOUNTABILITY IN HUMAN SERVICES CONTRACTING. CAN STEWARDSHIP THEORY FILL THE BILL?
DICKE, LISA A.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 4/2002, pág. 455 a 471
I. ACCOUNTABILITY AND PRINCIPAL-AGENT THEORIES. II. INTERNAL ACCOUNTABILITY AND STEWARDSHIP THEORIES. III. METHOD. IV. FINDINGS: LIMITATIONS ASSOCIATED WITH EXTERNAL CONTROLS. V. FINDINGS: ACCOUNTABILITY GAPS ASSOCIATED WITH EXTERNAL CONTROLS. VI. GAPS IN ACCOUNTABILITY IN HUMAN SERVICES CONTRACTING. VII. CONCLUSION. VIII. NOTES. IX. REFERENCES.
EQUITY VERSUS EXCELLENCE IN ORGANIZATIONS: A SUBSTANTIVELY WEIGHTED LEAST SQUARES ANALYSIS
MEIER, KENNETH J.;POLINARD, J. L.;WRINKLE, ROBERT D.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/1999, pág. 5
1. Educational Performance. a) The Dependent Variable. b) Independent Variables. 2. Substantively weighted least squares. 3. Findings. 4. Conclusion.
ETHICS, NATIONAL SECURITY AND BUREAUCRATIC REALITIES. NORTH, KNIGHT, AND DESIGNATED LIARS.
LEITNER, PETER M.;STUPAK, RONALD J.
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/1997, pág. 61
1. Pattern matching. 2. Official lies. 3. Banality of official lying: Some of its origins. a) Organizational indoctrination. b) Access to information. c) Secrecy as a mystique builder. d) Lying as an outgrowth of the government process. 4. A prescription. 5. Conclusions. 6. Notes.
R.A.W. RHODES
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 1/2005, pág. 3 a 25
1. WHERE ARE WE NOW? 2. EVERY DAY LIFE AT THE TOP: SCOPE AND METHODS. 3. EARLY FINDINGS. 4. THE CAST OF CHARACTERS. 5. METHOD. A) DIARY ANALYSIS AND WORKLOAD. B) NOTEBOOK. C) INTERVIEWS. D) THE MINISTER. 6. CONCLUSION: PROSPECTS AND PROBLEMS. A)SO WHAT? B) THE CASE FOR ETHNOGRAFY.
EXPANDING INTERGOVERNMENTAL MANAGEMENT'S HIDDEN DIMENSIONS
AGRANOFF, ROBERT;MCGUIRE, MICHAEL
ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 4/1999, pág. 352
1. Beyond grants, regulations, cooperativeagreements. 2. Data amd measures. 3. Intergovernmentalmanagement activities. 4. Conclusion.