DO COMPUTERS CUT RED TAPE?

PELED, ALON

ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 4/2001, pág. 414

1. Literature review and research questions. 2.Method. 3. Mounding: how do electronic mounds evolve?. 4.Black-boxing: what do electronic mounds know?. 5.Navigating: how do electronic mounds speak?. 6. How doelectronic mounds generate red tape?. 7. Conclusion:learning to coexist with the electronic mound.