CALLING ALL CITIZENS: THE CHALLENGES OF PUBLIC CONSULTATION

CULVER, K.; HOWE, P.

CANADIAN PUBLIC ADMINISTRATION, n.º 1/2004, pág. 52

1. MEASURING SUCCESS: OUTCOMES VERSUS EXPECTATIONS. 2. ENCOURAGING CITIZEN PARTICIPATION. 3. ILLUMINATING PUBLIC OPINION. 4. SHAPING PUBLIC POLICY. 5. ENHANCING CITIZENS' FEELING OF EFFICACY. 6. DISCUSSION AND CONCLUSION.