BOOK REVIEWS

KLINGNER, DONALD E.

ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/1996, pág. 387

1. The American Bureaucracy. 2. Bureaucratic dynamics. 3. How Do public Managers Manage? Bureaucratic Constraints, Organizational Culture and the Potential for Reform. 4. Responsibility AS Paradox: A Critique of Rational. 5. Leadership of Public Bureaucracies: The Administrator as Conservator. 6. Public Management as Arts, Science, and Profession. 7. The New Effective Public Manager. 8. Managing Chaos and Complexity in Govermment.