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BEST VALUE IN THE UNITED KINGDOM: USING BENCHMARKING AND COMPETITION TO ACHIEVE VALUE FOR MONEY
BOVAIRD, TONY
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES, n.º 3/2000, pág. 415
1. Introduction. 2. "Competitiveness" andcompetition. 3. Competitiveness through benchmarking. 4. Useof competition under BV. 5. Issues in managing competitionunder BV. 6. Evaluating the role of "competitiveness" andcompetition in BV. 7. Conclusions.