ASSESSING THE VALIDITY, LEGITIMACY, AND FUNCIONALITY OF PERFORMANCE MEASUREMENT SYSTEMS IN MUNICIPAL GOVERNMENTS

STREIB, GREGORY D.;POISTER, THEODORE H.

ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 2/1999, pág. 107

1. Assessing performance measurement efforts. 2.Methodology. 3. Findings. 4. Discussion.