ADMINISTRATIVE ASSAULT. A CONTEMPORARY PSYCHOANALYTIC VIEW OF VIOLENCE AND AGGRESSION IN THE WORKPLACE

DIAMOND, MICHAEL A.

ARPA. THE AMERICAN REVIEW OF PUBLIC AMINISTRATION, n.º 3/1997, pág. 228

1. Literature review: A psychoanalytic perspective. 2. Overview of the problem. 3. U.S. general accounting office report on the U.S. postal service. 4. Social psychodynamic factors in violence and aggression at work: the toxic mix of oppressive cultures and persecutory identities. 5. The persecutory organizational identity. 6. Conclusion: Transforming oppressive cultures and persecutory identities at work.