WHAT DO ADMINISTRATORS THINK CITIZENS THINK? ADMINISTRATOR PREDICTIONS AS AN ADJUNCT TO CITIZEN SURVEYS.

MELKERS, JULIA;CLAYTON THOMAS, JOHN

PUBLIC ADMINISTRATION REVIEW, n.º 4/1998, pág. 327

1. Why care whether administrators can predict. 2. Comparing citizen perceptions and administrator predictions. a) Explaining administrator predictions. 3. Conclusions. 4. References.