BEST-PRACTICE MEASURES OF RESOURCE UTILIZATION FOR HOSPITALS: A USEFUL COMPLEMENT IN PERFORMANCE ASSESSMENT

KERR, CHRISTINE A.;GLASS, J. COLIN;MACCALLION, GILLIAN M.

PUBLIC ADMINISTRATION, n.º 3/1999, pág. 639

1. Introduction. 2. Technical efficiency. 3.Capacity utilization. 4. Limitations of dea measures. 5.Conclusion.