A FRAMEWORK FOR ASSESSING INCENTIVES IN RESULTS-BASED MANAGEMENT

SWISS, JAMES E.

PUBLIC ADMINISTRATION REVIEW, n.º 5/2005, pág. 592

1. THE SUCCESS (OR FAILURE) OF RESULTS-BASED MANAGEMENT. 2. COMPONENTS OF EFFECTIVE MANAGEMENT SYSTEMS. 3. SYSTEM-EMBEDDED INCENTIVES FOR RESULTS-BASED MANAGEMENT. 4. APPLYING THE FRAMEWORK TO INTRINSIC AND EXTRINSIC NONMONETARY INCENTIVES. 5. APPLYING THE FOUR CRITERIA: ASSESSING PERFORMANCE-BASED BUDGETING AS A SOURCE OF INCENTIVES. 6. APPLYING THE INCENTIVE CRITERIA TO PERFORMANCE-BASED BUDGETING. 7. EXPERIMENTING WITH BETTER WAYS OF USING PERSONNEL REWARDS TO ENCOURAGE RESULTS. 8. CONCLUSION AND SUMMARY.